Gathering the right analytics and understanding members’ social risk allows health plans to determine the areas most impacting business results. This information helps plans make efficient decisions and create effective measures and outcomes. Our panel explores the value of quantifying the impact of the social risks and shares actions health plans can take to improve health outcomes, reduce health disparities, decrease costs and track measurable results.

Socially Determined’s CEO & Co-Founder, Trenor Williams, appeared on Bright Spots in Healthcare along with:

Shantanu Agrawal, MD, MPhil, Chief Health Officer, Elevance Health
April Richardson, MD, Vice President, Clinical Services, Blue Cross Blue Shield of South Carolina
Ellen Kelsay, President & CEO, Business Group on Health


To truly understand a member's health, gaining insight into all barriers to care is essential. This includes the member’s social risks such as food insecurities, housing instabilities, financial strain, health literacy challenges, and lack of transportation. By addressing these comprehensive aspects of a member's life, health plans can provide a more holistic and effective healthcare journey.

You can also listen to the podcast on Apple or Spotify.

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