Privacy Policy

Socially Determined Privacy Policy Version 1.0; Last updated: August 29, 2019

In this Privacy Policy, we describe the types of data, including personal data (collectively, "data"), that we and our associated companies collect from you when you use Socially Determined Websites and certain Socially Determined products and services as described in this Privacy Policy (collectively, our "services"), how we and our associated companies use and disclose that data, and your options to access or update your data. This Privacy Policy may be amended from time to time. The respective latest version of the Privacy Policy at the point of time of the purchase or registration of a Socially Determined Software Software as a Service (whichever occurs later) shall apply. The data controllers are Socially Determined, Inc at 1000 Maine Avenue SW, Suite 880, Washington, DC 20024. Socially Determined and its associated companies act as joint data controllers, who are jointly responsible for compliance with data protection legislation. Socially Determined, Inc. is primarily responsible for exercising of rights of data subjects and providing information about data processing. Definitions The following definitions are used throughout this Privacy Policy: Socially Determined Software as a Service (“SD SaaS”). Any Socially Determined software that is offered as a hosted solution, where the software is installed and maintained by Socially Determined and provided to you as a service. SocialScapeTM is an example of a Socially Determined Software as a Service. Socially Determined Website. Any website that is the property of Socially Determined, Inc. ("Socially Determined", "we"), including but not limited to the following: https://*.sociallydetermined.com https://*.sociallydetermined.com/* * designates any character. Socially Determined Account. An account you create and which Socially Determined may use in communicating with you or providing Socially Determined SaaS to you, which contains your first name, last name, email address, and phone number. Socially Determined Terms of Use means Socially Determined Subscription Agreement, Socially Determined Terms of Use for a product or a service, Socially Determined License Agreement, or other agreements you have in place with Socially Determined covering Socially Determined Products or services. Socially Determined Software Products, Socially Determined Downloadable Software Products, Socially Determined Website, and Socially Determined Software as a Service may be collectively referred to as "Socially Determined Products". Why We Collect Data and What We Collect We collect data for various reasons, such as: a) To provide you with software, services, or information. We may collect data which are required to provide you with the software, support, and services, including checking for license validation and updates, provision of support, reporting of issues and bugs, and other processing connected with use of Socially Determined software, services, or information. We may use collected data in our development and testing of products and services. You explicitly fill in the data required for you to receive the software, support, or services, whether you purchase or use Socially Determined Products, use our support forums, sign up for a Socially Determined Account, register for a webinar, participate in a survey, and/or subscribe to receive marketing and/or technical information and content, or these data are collected in the course of use of Socially Determined Products. We may use third-party service providers, acting as data processors, to assist us in providing Socially Determined Products to you or in our operations. For example, we may use third-party service providers to provide data storage and backup services. The legal basis for this data processing is performance of contract between you and us. b) To protect us from piracy and unlawful use of our software or services. We may collect data which are required to protect us from any piracy, unlawful, or unauthorized use of our software or services, or which are necessary to ensure security of our software or services, including both data provided by you (see above) and data collected in the course of use of Socially Determined Products. The legal basis for this data processing is Socially Determined' legitimate interest in protection from piracy and unlawful use of Socially Determined software and services. c) To improve our offerings based on usage. We may collect data based on your use of Socially Determined Products and services, and we do associate these data with your name. We use these data to better understand the usage patterns of our products and the behaviors of our collective audience. The legal basis for this data processing is our legitimate interest in improving our software and services. d) For internal evidence of Socially Determined and to protect the rights and interests of Socially Determined and other users. We may collect data which are required to keep evidence of provision of software and services to you, of any communication between you and us, of your contact details, of your use of our software and services, of any payments or refunds, and of any issues or disputes between you and us. We may use and disclose these data where we believe, in our sole judgment, that it is legitimate and appropriate to do so to protect our rights and interests and the rights and interests of other users of Socially Determined Products or services, or where we believe there has been a violation of this Privacy Policy that could affect the interests of Socially Determined or its customers. The legal basis for this data processing is our legitimate interest in keeping internal evidence and protecting the rights and interests of us and other users. e) To promote and market our products and services. We may use feedback that you provide voluntarily on our products or services. As permitted by applicable law, we may use this in the form of quotes or in other ways in accordance with the Socially Determined Terms of Use. We also may use data that we collect and aggregate to assist us in determining appropriate marketing and advertising for our products and services. In doing so, we may share aggregated data with third parties to assist us with these efforts. With your consent or if permitted by applicable law, we may also use your contact details to send you commercial communications about our products and services. We also may use third-party service providers to assist us with our email marketing; in that case, the third-party service provider will have access to your email address, your name, and other information necessary to engage in the marketing. The legal basis for this data processing is our legitimate interest in promoting and marketing our products and services. f) To fulfil legal duties stipulated by accounting, taxation, and other laws. We may use and disclose your personal data where required by law, such as in keeping and disclosing our accounts, in keeping and disclosing our tax records, and in response to a court order, valid subpoena, or other legal process. The legal basis for this data processing is our compliance with our legal obligations. Categories of data involved in data processing include: names, email address, phone number, username, password, cookies, IP address, physical address, information about subscription and payments, data about usage of Socially Determined products and services, comments, voluntarily provided feedback, and any data provided in survey responses, data in issue reports pertaining to Socially Determined products and services. Where appropriate, we will prompt you to give us your consent to the collection and processing of your data as described above. This may happen within Socially Determined Products, on Socially Determined Website, or in another environment set up by Socially Determined, always in a clear and conspicuous manner. Children Our products and services are not designed for and are not offered to children under the age of 18. If we discover that a person under the age of 18 has submitted information directly to us, we will endeavor to delete the information from our systems. Sharing Collected personal data are shared based on Subscription Agreement, License Agreement, Terms of Use of a product or service in use, and this Privacy Policy. Additionally, we share collected personal data within the Socially Determined group of companies described above, which act as joint data controllers and process personal data for the purposes described above. According to Socially Determined Terms of Use covering a particular product or service, as part of the product or service functionality, collected personal data may be shared with other representatives of your company. We may share your data with certain third parties which help us provide you with Socially Determined Products or services, or to run our business, for example to providers of data storage and backup services. We may also share your data with individual representatives of your company. Your personal data may also be shared with other organizations or individuals if we have obtained your consent to do so. We may also share your data with certain third parties if we are obliged to do so under applicable legislation (especially with tax authorities or with other government bodies exercising their statutory powers) or if such sharing is necessary to achieve the purposes defined above (especially with government bodies or with parties harmed by your illegal acts, if applicable). Security To secure your personal data, our products and services are designed with security and privacy in mind. We encrypt your data in transfer and at rest where it is technically feasible. External web resources are protected by SSL encryption. We review the processes of personal data usage before implementing them. This is done to minimize data usage and to make sure that you as the data owner is informed about the processing. When the reason for data storage expires, we remove your personal data from our servers or anonymize it for further usage. By the nature of the activity within which your data is collected, it may appear in datasets used for research. Before using the datasets for research or other purposes you are not informed of, we remove or anonymize your personal data in the datasets. We use partners to host our services and websites and to process your data in accordance with this Privacy Policy. While choosing the partners, we ascertain their compliance with legal regulations and security standards to make sure your data are stored in a secure location with appropriate security measures in place. Location of Your Information Any servers or services that contain personal data are located within the United States. Third-Party Links Socially Determined Websites may contain links to other websites provided by third parties not under Socially Determined control. When following a link and providing information to a third-party website, please be aware that Socially Determined is not responsible for the data provided to that third party. This Privacy Policy only applies to Socially Determined Websites, so when you visit other websites, even when you click on a link posted on Socially Determined Websites, you should read their own privacy policies. Changes to this Policy This Privacy Policy is current as of the Effective Date set forth above. We may change this Privacy Policy from time to time, so please be sure to check back periodically. We will post any changes to this Privacy Policy on Socially Determined’s Website. If we make any changes to this Privacy Policy that materially affect our practices with regard to the personal information we have previously collected from you, we will endeavor to provide you with an advance notice of such change by highlighting the change on Socially Determined Website. Reaching Out If you have any questions or concerns, or you feel that this Privacy Policy has been violated in any way, please let us know immediately by contacting us.

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