Socially Determined is on an incredible journey thanks to our team’s expert work and the invaluable perspective of our clients. SocialScape® delivers a proven outcome and cost savings ROI across sectors. But as the industry experts in SDOH data (and putting it to use), we’re excited to share the latest rounds of updates. We have a lot to cover today, from new population segmentation, new integrated dashboards that offer different perspectives on cohorts and individuals, and our growing network of intervention partners we connect with clients. It’s easier than ever for our clients and users to know where to act and how to make it happen quickly and successfully.
In SocialScape, Population Pulse illustrates the full contours of a client’s population. Functionally, it combines your claims and conditions data with our social risk data to show you exactly where to focus your intervention efforts (food insecurity? transportation?) impact health outcomes and reduce the cost of care. Population Pulse goes beyond pop health, though. We know that even within a single zip code, there can be radically different factors at play. Where a platform offering zip or community-level data could show high risk for a given social factor like a food desert, our reporting drills down to the individual level to see and understand each person in each cohort, not limited to just the zip code view.
In Population Pulse, the segmentation of nearly any population, their social risk, and their associated health risks or conditions is highly customizable. But it’s also actionable. We provide clients with estimated cost savings for each cohort so that you know how to prioritize your intervention dollars. As dedicated partners and experts on social determinants of health and their costs and impacts, this element of the platform is one of many that comes with Socially Determined’s ongoing expertise in delivering client-strategy with your customer success partner.
Benefits Matching provides another next-level insight into the social risks exacerbating poor outcomes and higher costs of care. It evaluates every individual in a population and provides best-fit benefit recommendations to support their care and lower costs. It closes the loop on how to best positively impact lives for care managers, showing them where to start and how to effectively “work a list” through the identification of highest, most urgent needs to deliver solutions.
The effects are obvious: chronic disease progression is slowed via interventions like rides to preventative care, medication delivery, and nutrition support. Low-acuity ED utilization is reduced, and finally marked improvements in readmission rate and quality scores support value-based care contracts by reducing any social risks to procedure recovery outside of clinical settings.
Like nearly all our offerings, Benefits Matching is part of our SocialScape® platform but also deliverable as a data package. We’re adaptable and fully customizable, able to work with any process and tech stack in place for clients.
The next steps for Benefits Matching are going to continue to change the face of SDOH interventions, too: the algorithmic process already focuses on 6 benefit areas like those listed above, as well as some chronic conditions like asthma. However, the list continues to grow, and it’s on track to double in size in upcoming releases.
The complexity of social determinants of health, their uses, and opportunities for analysis exist in different parts of SocialScape®. This is because each client is unique and has different areas of focus, different goals, and different needs. Effectively, we don’t want to overload individual users in an interface that lacks relevancy to their work: we provide discrete tools for discrete needs.
That said, there are always clients that can use a bigger picture. That’s why we built Explorer 3.0.
Explorer 3.0 allows cohorts created in each separate product pathway within SocialScape® to cross to other areas. Essentially, Explorer 3.0 builds on our already powerful data visualization tool so clients can get to the insights they need with fewer clicks. On its surface, it's a visual redesign that has created a cleaner platform, but at a deeper level, it gives users easier access to key functionalities.
So, for example, in Community Spotlight, a market definition can be created, overlayed into individual populations, making sure the big picture and individual insight is available through each area of focus.
In upcoming releases, other product modules in SocialScape will be connectable to Explorer 3.0. For instance, a user who creates a market definition in Community Spotlight will soon be able to view that market definition in Explorer 3.0, where they can see everyone in the market individually mapped against various resources, risk domains, and other key data points to give users a full picture of their population.
Our clients are the heart of our roadmap. Client insights from our industry-leading customer success team flow directly into our product, data science, and development efforts. We go beyond the technical, though. With Socially Determined, data is just the starting point. We’ve partnered with some of the best social intervention and community benefit organizations in the country, and we have relationships with dozens more. And our network is our client’s network. That means with Socially Determined, we don’t just tell you what to do and for whom, we can also connect you directly to the “boots on the ground” experts ready to deliver on those goals.
Social determinants of health have been just over the horizon in healthcare for years, capturing the attention of life sciences partners, commercial payers, risk bearing organizations, benefit managers, care managers, and more.
With Socially Determined, that hope is real, it’s here now, and we offer everything you’ve always wanted to deliver real impacts to health outcomes and experience a concrete, verifiable ROI.